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National Digital Literacy Programme

At MOE’s Committee of Supply Debate in March 2020, MOE launched the National Digital Literacy Programme (NDLP) for our schools and Institutes of Higher Learning to help students strengthen their digital literacy. Throughout their educational journey, students will be able to acquire digital skills across four components in the “Find, Think, Apply, Create” framework.

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One of the components of the NDLP is the introduction of the Personalised Digital Learning Programme (PDLP) for all secondary school students, whereby every secondary school student will own a school-prescribed Personal Learning Device (PLD) by end-2021.

The PLD will be used in tandem with the national e-learning platform – the Singapore Student Learning Space (SLS) – as well as other educational technology to personalise and enhance students’ learning. This will also enable students to acquire digital skills and apply these skills as they navigate an increasingly digitalised world.

Personal Learning Device (PLD)

Beatty Secondary School has selected the Apple iPad 10.2" (Enhanced Bundle) for Teaching & Learning.

The Enhance Bundle includes 3 year Apple Care+ & 3 year Insurance.

Each PLD bundle will come with the Apple Pencil (1st Generation) & Logitech Keyboard Case (Ruggedized Combo 3).

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Apple iPad 10.2" 64GB, Wi-Fi (2021) Apple Pencil (1st Generation) Logitech Keyboard Case (Ruggedized Combo 3)


Warranty & Insurance

Item Price
Apple iPad 10.2" 64GB, Wi-Fi (2021)
with 3-year Apple Care+ for Schools & 3-year insurance
Apple Pencil (1st Generation) $105.00
Logitech Keyboard Case (Ruggedized Combo 3) $116.00
 Total (without GST) $787.00
(Total with GST)  $842.09
Insurance Coverage Claimable
Damage to or loss of device from the following which are non-manufacturer defects or internal mechanical faults:

  1. Fire
  2. Lightning
  3. Power Surges
  4. Accidental e.g water spillage, drop etc
  5. Theft due to forcible entry
  6. Robbery
2 repair or 1 Replacement
(3-Year Insurance)

Note: Once insurance is claimed for a replacement device, the insurance coverage will cease and the replacement device will not be covered by insurance.

3-year Apple Care+

Every iPad comes with one year of hardware repair coverage through its one-year limited warranty and up to 90 days of complimentary technical support. AppleCare+ extends your iPad, Apple Pencil and Apple-branded iPad keyboard coverage to two years from your AppleCare+ purchase date and adds up to two incidents of accidental damage protection every 12 months. Each incident is subject to a service fee of S$68 for iPad and S$42 for Apple Pencil or Apple-branded iPad keyboard.

Technical Issues

Common Issues Standard Operating Procedure
Device/Hardware Issue
This only applies for Students who procured their Personal Learning Device from the PDLP Device Bulk Tender

  1. Contact AsiaPac Helpdesk to log a case
  2. Provide Device Brand & Model, Serial Number, Name & Contact Number
  3. AsiaPac’s Helpdesk Agent will advise parents/students on any further actions required (e.g. bringing their devices to the service centre for diagnosis or assessment of damage)

Use the Fortnightly collection service to send in device for servicing.
  1. Hand over device to School Based Helpdesk to log a case
  2. The school will liase with AsiaPac for the Collection Date & Time
  3. The devices (depending on the parts availability) will be fixed and returned to school the next fortnightly collection service day
  4. If your device damage is not covered under Warranty, AsiaPac will follow up with parents/students for consent to claim from your Insurance
  5. Once the device has been fixed, the School Based Helpdesk will inform students when to collect their device
Lost of Device
  1. Parents to make a police report & inform school regarding the lost device.
  2. School’s DMA Administrator will remote lock the device
  3. If the lost device is covered under the circumstances listed in the device’s insurance coverage, contact and inform AsiaPac via their Helpdesk or Service centre. The police report is required for the insurance claim
  4. AsiaPac's helpdesk/service centre will advise parents on the insurance claim procedure